Privacy Policy

Who this policy is for

This Privacy Policy explains how WordPressistic LLC ("WordPressistic," "we," "us") handles information when you visit Insightistic, use the public website, contact us, or use the Insightistic application.

Information we may handle

• Contact details and messages you choose to send through a form or email.
• Account, workspace and subscription information handled by the Insightistic app and its payment providers.
• WordPress, WooCommerce, analytics and site-health data that an authorised customer chooses to connect for the service.
• Technical information such as browser, device, approximate region, referring page and security events needed to operate and protect the site.

How we use information

We use information to provide and improve Insightistic, respond to support requests, send requested product communications, maintain security, measure site performance, meet legal obligations and prevent abuse. We do not need payment-card numbers in the WordPress connector for the analytics workflow.

Service providers and international processing

We may use hosting, email, analytics, support, authentication and payment providers to operate the service. The relevant providers and purposes are described in our Subprocessors page. Processing may occur in countries outside your own, subject to applicable safeguards.

Choices and rights

Depending on where you live, you may have rights to access, correct, delete, export or restrict certain personal information, and to object to some processing. Contact [email protected] and include enough information for us to understand your request. We may need to verify the request and may retain limited information where the law permits or requires it.

Retention and security

We retain information for as long as needed for the purpose collected, the customer relationship, legitimate business records, dispute handling and legal obligations. We use reasonable administrative, technical and organisational safeguards; no internet service can promise absolute security. See our Security & Trust Center for the current public control summary.

Children

Insightistic is intended for business users and is not directed to children. Please contact us if you believe a child has provided personal information.

Changes and contact

We may update this policy as the service changes. The effective date shown above identifies the current published version. Questions can be sent to [email protected].